The Customer acknowledges that any information provided by the Customer may be used by CLEANY for the purpose of providing the Service. CLEANY agrees not to share any information provided by the Customer with any third party not directly involved in the provision of the Service (unless required to do so by law). The Customer agrees to CLEANY communicating with them electronically and/or via other means in order to provide the Service or for reasons related to the provision of the Service. CLEANY will take all reasonable precautions to protect personal information provided by the Customer from loss, misuse, unauthorized access or disclosure, alteration or destruction.
*We hold the right to reject your job when there is: dishonesty… if we deem the level of labour is beyond the Work Order you confirmed during booking (example: you said 2 bed 2 bath, but upon arrival, it is 4 bed 4 bath!): safety hazard… your property has any of the above items that “we do not clean”; abuse… the client or representative of the client verbally abuses our staff; harassment… the client or representative of the client harasses our staff by following, watching behind their back, micromanaging their work (such behaviour stresses people out and guarantees low service performance and end result). We hate to find ourselves in such unpleasant circumstances for both parties, but upon a rejection of job, we do charge cancellation fee.